Website & Mobile Application Privacy Notice
Effective Date: August 6, 2026
Last Updated: August 6, 2026
1. Introduction
At DesiCentral Canada , we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our:
- Website
- Mobile application
- Business directory services
- Account services
- Advertising services
- Communication features
- Other related Platform services
This Privacy Policy applies to:
- Visitors browsing our Platform
- Registered users
- Business owners
- Advertisers
- Premium subscribers
- Individuals interacting with businesses listed on our Platform
By using our Platform, you consent to the practices described in this Privacy Policy.
2. Privacy Commitment
We are committed to:
- Collecting only information necessary to provide our services.
- Being transparent about how information is used.
- Protecting personal information through reasonable security measures.
- Providing users with control over their information.
We follow applicable privacy laws, including relevant Canadian privacy requirements such as:
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Applicable provincial privacy legislation where required
3. Information We Collect
We may collect different categories of information depending on how you use our Platform.
3.1 Information Provided by Users
When you create an account, submit a listing, subscribe, or contact us, we may collect:
Personal Information
Examples include:
- Full name
- Email address
- Phone number
- Username
- Password
- Profile information
- Communication preferences
Business Information
For business users, we may collect:
- Business name
- Business address
- Business phone number
- Business email
- Website URL
- Social media links
- Business category
- Business description
- Operating hours
- Photos and videos
- Services offered
- Event information
- Promotional content
Business listing information may be publicly displayed.
3.2 Information Automatically Collected
When you access our Platform, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Mobile device identifiers
- Usage activity
- Pages viewed
- Search activity
- Time spent on pages
- Referral sources
- Approximate location information
This information helps us:
- Improve user experience.
- Analyze Platform performance.
- Prevent fraud.
- Improve security.
3.3 Location Information
With your permission, we may collect location information to provide features such as:
- Nearby business search
- Location-based recommendations
- Event discovery
- Local promotions
You may disable location permissions through your device settings.
3.4 Payment Information
If you purchase subscriptions, advertisements, or premium services, payment information may be collected.
Examples:
- Billing name
- Billing address
- Payment transaction details
We generally do not store complete payment card information.
Payment processing may be handled by third-party payment providers.
3.5 User-Generated Content
We may collect content you submit, including:
- Reviews
- Ratings
- Comments
- Photos
- Videos
- Messages
- Feedback
- Business information
You are responsible for ensuring that submitted content is accurate and lawful.
4. How We Use Your Information
We may use collected information for:
Providing Services
Including:
- Creating and managing accounts.
- Displaying business listings.
- Enabling searches.
- Connecting users with businesses.
- Providing customer support.
Improving the Platform
We may analyze information to:
- Improve search functionality.
- Enhance app performance.
- Develop new features.
- Understand user behaviour.
Communication
We may send:
- Account notifications.
- Security alerts.
- Service updates.
- Important policy changes.
- Marketing communications (with required consent).
Business Listing Services
For business users, information may be used to:
- Display business profiles.
- Promote listings.
- Improve discoverability.
- Provide analytics.
Security and Fraud Prevention
We may use information to:
- Detect suspicious activity.
- Prevent unauthorized access.
- Protect users and businesses.
- Enforce Platform policies.
5. Publicly Available Information
Certain information submitted by business users is intended to be public.
This may include:
- Business name
- Business category
- Address
- Contact information
- Business description
- Photos
- Videos
- Reviews
- Promotions
- Events
Business users acknowledge that publicly available information may:
- Appear in search engines.
- Be viewed by Platform users.
- Be shared by users.
6. How We Share Information
We may share information in the following situations:
6.1 With Businesses
When users choose to contact businesses, certain information may be shared to facilitate communication.
6.2 Service Providers
We may share information with trusted third parties providing:
- Hosting services
- Analytics
- Payment processing
- Email services
- Customer support tools
- Security services
- App infrastructure
These providers are required to protect information appropriately.
6.3 Legal Requirements
We may disclose information if required by:
- Law enforcement.
- Court orders.
- Government authorities.
- Legal proceedings.
6.4 Business Transfers
If our company is involved in:
- Merger
- Acquisition
- Sale of assets
- Business restructuring
information may be transferred as part of that transaction.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember preferences.
- Improve website performance.
- Analyze traffic.
- Provide personalized experiences.
- Support advertising.
For more information, see our Cookie Policy.
8. Marketing Communications
With appropriate consent, we may send:
- Newsletters
- Business updates
- Promotions
- Platform announcements
- Special offers
You may unsubscribe from marketing communications at any time.
You may still receive essential service communications.
9. Data Security
We use reasonable safeguards designed to protect information, including:
- Access controls.
- Encryption where appropriate.
- Security monitoring.
- Authentication controls.
- Internal security procedures.
However, no online service can guarantee complete security.
Users should protect account credentials and avoid sharing passwords.
10. Data Retention
We retain information only as long as necessary for:
- Providing services.
- Maintaining business records.
- Meeting legal obligations.
- Resolving disputes.
- Enforcing agreements.
When information is no longer required, we may securely delete or anonymize it.
11. User Rights
Depending on applicable laws, users may have rights including:
- Accessing personal information.
- Requesting correction of inaccurate information.
- Requesting deletion of information.
- Withdrawing consent.
- Managing communication preferences.
Requests can be submitted through our contact information.
12. Business User Responsibilities
Business users acknowledge:
- Information submitted for listings may become public.
- They are responsible for obtaining permission to publish information.
- They must not upload personal information about others without authorization.
13. Children’s Privacy
Our Platform is not intended for children under the applicable legal age without parental consent.
We do not knowingly collect personal information from children without appropriate authorization.
If you believe a child has provided personal information improperly, contact us.
14. Third-Party Services
Our Platform may integrate with third-party services including:
- Payment providers
- Maps
- Analytics providers
- Social media platforms
- Advertising networks
These services have their own privacy policies.
We are not responsible for third-party privacy practices.
15. International Users
Although our Platform operates primarily in Canada, users may access our services from other locations.
Information may be processed or stored in Canada or other jurisdictions where our service providers operate.
16. Changes to Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Continued use of the Platform means you accept the updated Privacy Policy.
17. Contact Us
If you have questions about this Privacy Policy or wish to exercise privacy rights:
Privacy Officer: [Name/Department]
Email: [Privacy Email]
Website: [Website URL]
18. Consent Acknowledgement
By using our Platform, you acknowledge:
✓ You understand how your information is collected and used.
✓ Business listing information may be publicly displayed.
✓ Businesses are responsible for information they submit.
✓ Transactions with listed businesses are independent of our Platform.
✓ You may manage your privacy preferences according to applicable laws.